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How can we improve FileTime?

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  1. Notifications of Fax Service Failures

    We had a situation where a party argued to the court that we failed to properly serve them although we used FileTime for filing and service. When I logged on to print a proof of service, I discovered for the first time that there was a Fax Service Failure. Although an email notification was sent to my assistant, I was never notified.

    Although FileTime has an option so an account holder may receive Administrative notices for filings that were returned by the clerk, there is no similar firm-wide notification for "Firm Service Undeliverable" or "Firm Fax Service Failures" so that…

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            • Test Run

              Test Run

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                    • attachments

                      I'm not sure what happened but since your latest upgrade, when I am filing into Harris County District Court and am attaching documents, you have to select what kind of attachment on the left side. You have a drop down list. The hassle lies with the subsequent attachments. The bar may say "Exhibit" which is what I want so I drag and drop but after saving and going back to the main screen it has switched and says whatever the first item in the drop down list is. I have to choose "exhibit" each and every time and I never…

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                      • test tx

                        test

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                        • thfgh

                          ghfghfghfh

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                          • vfdg

                            hfgh

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                            • tytyu

                              hth

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                              • bgfn

                                dzfghd

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                                  test

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                                    test

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                                      testing

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                                          testing

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