Login at www.filetime.com
Click the My Account button (A) on the top navigation bar.
Click Change Password (B) on the sub-navigation bar.
Enter your existing password in the appropriate area (C).
Enter and re-enter your new password (D). It should contain:
- 8 - 20 characters composed of at least one letter and one capital letter, and either
- one number, or
- symbol such as &, %, $, #, or @
Remember that your password is case sensitive.
Make sure to click on the Change Password button (E) when finished.