Question: Why can't I add additional fax service recipients? I used to be able to add as many as I wanted.
Answer: Your firm has selected the Gold Plan for your FileTime fee plan. That limits you to 100 fax pages per submission. To calculate the number of fax pages you need per submission, multiply the total number of your pages in the submission X the number of recipients you want to have fax served.
If that number comes out to more than 100 page FileTime will not allow you to add fax recipients that would push you over the 100-page limit.