Why am I no longer getting copies of eServices to my attorney?

Question: Why has my name been dropped from the e-service list on the case below? My attorney has been getting served with documents but I have not. Please correct if you can.

Answer: While we cannot say for certain without more information, the most likely reason is that your opposing counsel added your attorney as a non-firm service contact to his firm and  is serving your attorney through that service contact.

In other words, instead of searching the Public Service Contact List for your attorney (the listing for your attorney under which you are registered with eFileTexas to receive an Administrative copy of any eServices), opposing counsel created another instance of a service contact for your attorney. Unfortunately, this one does not have you listed with eFileTexas to be sent an administrative copy.

Here is our recommendation.

Follow these instructions to add your attorney as a service contact for the case using your firm's service contact information for him: http://feedback.filetime.com/knowledgebase/articles/432427-manage-your-firm-s-case-service-contacts

You will not be able to remove the instance of him as a service contact - the one added by counsel. Only the firm that added him can remove him.

You attorney will now be listed twice as a service contact for the case so he will receive two notifications of service de-selects him from being eServed. As long as the service contact for him through your firm is eServed by counsel you will receive a copy of the eServices.


  1. How do I add counsel to my service list from the Public Service Contact List?
  2. How to Add Additional eService Recipients
  3. How do I retrieve eService documents?
  4. Why am I showing as an eService Recipient for Opposing Counsel's Firm?
  5. What is the difference between eService Contacts, eService Recipients, and Non-Firm Service Contacts?
  6. How do I add myself to the Public Service Contact List? (TEXAS ONLY).
  7. Can I determine before I eFile who I can eServe for my case?
  8. Is there anything I can read to help me understand eService?
  9. Why do I and my staff all receive our own eService notifications?
  10. What do I do when I cannot eServe counsel?
  11. Can counsel not eServe our firm service contacts for a case?
  12. What are Firm Service Contacts?
  13. What determines the time of eService?
  14. How do I eServe discovery?
  15. How do I know that counsel was eServed?
  16. What happens to the eService when a filing is rejected?
  17. What happens to the eService when I cancel a submission?
  18. What are the fees charged for eService?
  19. Does opposing counsel have to consent to be e-served?
  20. Can I add more than one service contact?
  21. How do I add a Service Contact to my firm?
  22. Can we add non-attorneys to the service contacts list for a case?
  23. How do I delete a service contact from the Admin list?
  24. How do I add counsel to my eservice list?
  25. Why Can I not download the service document?
  26. Can I Print a Proof of Service?
  27. Add Non-Opted in Counsel to Your Service List
  28. The FileTime eService Inbox
  29. How to Remove Departed Attorney as Case Service Contact
  30. How to make me a service contact for multiple case parties
  31. eService not showing in Inbox
  32. How to add Firm Service Contacts to a Case
  33. How to Add Multiple Recipients for eService Notifications
  34. Error trying to add non-firm service contact
  35. How long do I have to retrieve service documents?
  36. How do I eserve without filing?
  37. Why eServices are not showing up in my Inbox?
  38. Admins can add additional recipients for eService Notifications
  39. Customizing a case eService Notification Distribution List
  40. Why am I no longer getting copies of eServices to my attorney?
  41. How to change the firm name of an eService Recipient
  42. How to remove firm service contacts/eservice recipients from a case
  43. How to update firm service contacts
  44. Why eService Failed?

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